If something has been mixed up in your parcel, we are very sorry!
Please contact us as soon as possible.
So that we can process your complaint.
We need the following information from you:
- Picture of the complete delivery note
- Picture of the parcel and its contents
- Order number
- Product name and quantity of the incorrectly delivered product
- Product name and quantity of the product actually ordered
Send all information and pictures to cs@mnstry.com
We will get back to you with a solution as soon as possible!